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‎02-09-2022 11:53 PM

HP Recommended
Product: HP Notebook - 14-ck0127tu
Operating System: Microsoft Windows 11

Hi my Name is Raven,My TPM is missing after clean boot of windows 11.This is the picture.

Screenshot 2021-09-29 193617.png

 I don't bypass the minimum requirements of windows 11.I think the TPM Driver or TPM firmware of my laptop is missing so please help me.Thank you.

 

And also I bought this Laptop last April 2020.

1 REPLY 1

‎02-10-2022 03:18 AM

HP Recommended

hey

first update your bios firmware

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98252.exe

 

in addition you can cleared the TPM from the BIOS configuration

serch in the bios

 

hope it help you

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