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HP Recommended
HP15
Microsoft Windows 10 (32-bit)

The Windows Defender Antivirus system on my HP15 laptop is not working. Please set it right.

1 REPLY 1
HP Recommended

@Paul-43, Welcome to the HP Support Community!

  • Do you get any notifications or errors?
  • When was the last time it worked without any issues?
  • Do you have more than one anti-virus/ anti-malware program installed on the pc?

While you respond to that, here's something you should know:

 

If you are unable to enable Windows Defender and an error message displays that Windows Defender is currently not protecting your computer, the computer might have a different antivirus application installed. To resolve this issue, remove the old antivirus software before enabling Windows Defender. If you need help uninstalling your previous antivirus software, refer to Uninstalling Software for more information.

 

After uninstalling the antivirus application, restart your computer, and then use the steps provided in Enabling Windows Defender in this document to enable Windows Defender.

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.