• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

My pc boot with repair but after appear a windows error with acpi bios error 

Il pc parte ma appare un tentativo di manutenzione del pc con il crash blu di windows con error acpi bios error 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here is the link to the last BIOS update HP released for your notebook (F.29):

 

sp96831.exe

 

Watch these videos for how to create and use a BIOS recovery flash drive with the BIOS exe file using another Windows PC:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

View solution in original post

5 REPLIES 5
HP Recommended

Here is the link to the last BIOS update HP released for your notebook (F.29):

 

sp96831.exe

 

Watch these videos for how to create and use a BIOS recovery flash drive with the BIOS exe file using another Windows PC:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

HP Recommended

Thank you ❤️ i wi try

HP Recommended

You're very welcome.

HP Recommended

20250827_175845.jpg20250902_122909.jpg 

 

Excuse me if I bother you again but the 4 bios versions do not match the motherboard bios id is normal?

HP Recommended

Unfortunately, that I do not know.

 

The HP 250 G4 is the business class notebook equivalent of the 15-ac1xx model series.

 

The latest couple of BIOS versions on the support page are only for the 250 G4, but the one I gave you and all of the earlier versions were for both the 15-ac1xx and the 250 G4 model series.

 

Look under the Revision History section and you can even see your notebook's F.1E BIOS version available for download.

 

HP 250 G4 Notebook PC Software and Driver Details

 

Now if you look at this reputable 3rd party driver site's BIOS files for the 15-ac100 model series, the first update you come upon is F.23 and it has a file # of sp81552 which is exactly the same file number on the HP support page for F.23.

 

Hewlett Packard HP 15-ac100 Notebook PC series Notebooks & Tablet PCs > Downloads Drivers, Utilities...

 

The file  I gave you may not work since it doesn't show your PC's system board number, but unless you use the ones from the 3rd party website which are safe, I don't know what other options you have.

 

Since the file numbers for the HP softpaqs are the same, it's a complete mystery to me as to why your notebook's system board number isn't showing.

 

In any event, you have lots of BIOS files to choose from now.

 

Just don't go beyond F.29.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.