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There is nothing we can do for you. BitLocker keys are unique to each and every PC and HP has no knowledge of any of them.
Since you apparently did not use the Bitlocker Management function to export your key, the following is all you can try at this point:
As an alternative, if you can remove the drive and attach it to a working PC with Windows on it, the app Disk Internals Liux Reader POo claims to be able to read BitLocker encrypted drives. I have not tried this, so I can not confirm it -- plus this is the Pro version -- which you have to buy.
You get it from this website:
https://www.diskinternals.com/linux-reader/
I am a volunteer and I do not work for, nor represent, HP
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