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- My brand new laptop bootloops when enabling Hyper-V

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11-26-2018 06:30 PM - edited 11-28-2018 11:43 AM
Hey guys, I'm trying to enable Hyper-V in order to use Android Studio AVDs with my processor (since it's an AMD processor); however when I turned on the feature, the computer experienced sevearal bootloops until it wanted me to automatically repair the machine. At this point, I tried to enable to feature in Safe Mode, the same thing happened; then I went and removed all Hyper V services and that got me back into Windows in normal mode.
--Edit--
I managed to get the BIOS to update to F.17 (the latest for my machine). But I have yet to try Hyper V since I'm afraid of it bootlooping in the middle of my classes (since I started a rather large paper but have yet to upload it into my desktop)
11-28-2018 10:25 AM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see that you're trying to enable Client Hyper-V. I appreciate your efforts to try and resolve the issue. Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- When was the last time it worked fine?
- Was there any error code or message?
While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix
To enable Client Hyper-V using the Windows Control Panel, follow the steps below.
- From the Start screen, type Control Panel to open the Search charm, and then select Control Panel from the search results.
Figure: Searching for Control Panel
On the Control Panel, click Programs.
Figure: Windows Control Panel
In the Programs and Features section, click Turn Windows features on or off.
Figure: Windows Control Panel Programs and Features
- Click the plus (+) sign next to Hyper-V and all sub-items, click to place a check mark in the box next to Hyper-V and all sub-items, and then click OK.
note: Ensure that all sub-items under Hyper-V are checked. If they are not, enable hardware virtualization support in the system BIOS. Refer to your system documentation for details.
Figure: Windows Features dialog box
Enabling Client Hyper-V with Windows PowerShell
- Click the start button and type windows power shell
- On the Windows PowerShell command line, type the following:
- Enable-WindowsOptionalFeature FeatureName Microsoft-Hyper-V -All
Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee
11-28-2018 11:09 AM - edited 11-28-2018 11:11 AM
It worked before I enabled the feature. The computer would continously boot loop; so it never give me an error since it couldn't get into Windows
--Edit--
Just enabled the feature after updating the BIOS it still continue to boot loop
11-28-2018 11:45 AM
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Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
ECHO_LAKE
I am an HP Employee