My camera doesn't work in the Zoom meetings. My camera is on.

[Charlene7]

My camera doesn't work in the Zoom meetings. My camera is on.

[IT_WinSec]

Hello @Charlene7 

If you run Windows 10, please click on the Star button and type Camera

Start the Windows 10 Camera app and let me know if your Camera works ? Do you see yourself there ?

[IT_WinSec]

Please, also check these articles:

>> https://support.zoom.us/hc/en-us/articles/202952568-My-Video-Camera-Isn-t-Working

and

>> https://support.microsoft.com/en-us/help/4468232/windows-10-camera-microphone-and-privacy

[Charlene7]

I tried opening my camera and it says that I'm not hooked up or there's an antivirus blocking me opening the camera

[IT_WinSec]

@Charlene7 

Please, visit this website and let me know if you can successfully test your webcam (make sure you allow the camera access to your browser)... so here is the website >> https://webcamtests.com/

Have you checked these articles:

>> Windows section >> https://support.zoom.us/hc/en-us/articles/202952568-My-Video-Camera-Isn-t-Working

and

>> https://support.microsoft.com/en-us/help/4468232/windows-10-camera-microphone-and-privacy

Please, make sure Camera is not blocked