My chromebook x360 won’t power up. A light flashes amber and white. I’ve charged it for over 24 hrs.

[TLF2025]

Chromebook x360

[zoey7886]

@TLF2025, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Chromebook x360 Power Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your Chromebook x360 isn't powering up and the light is flashing amber and white despite being charged for over 24 hours, it suggests a battery or power-related problem. Here are some steps you can take to troubleshoot and potentially resolve the issue:

Perform a Visual Inspection:

• Check for any physical damage to the charging port or signs of oxidation.
• Inspect the device for any cracks in the display or other physical damages.

Perform a Hard Reset:

• Turn off the Chromebook completely.
• Press and hold the Refresh button, then press the Power button while continuing to hold the Refresh button.
• Release the Refresh button once the Chromebook powers on.

Battery Indicator Light Status:

• Amber: The battery is charging.
• White: The battery is fully charged.
• If the light is blinking amber, it may indicate a battery error, requiring further inspection.

Verify Battery Charging Status:

• Ensure the battery isn't in a deep discharge state. Charge the device uninterrupted for a longer period.
• If the Chromebook doesn’t turn on, periodically press the Power button to check if it's receiving charge.

Test the Battery:

• Install the HP Support Assistant extension via the Chrome Web Store.
• Use the HP Support Assistant to run a battery check and diagnose any battery issues.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,