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‎08-03-2023 09:23 AM

HP Recommended
Product: HP Notebook - 15-dw1081wm

When i turn my computer on it takes me rigbt to the HP PC hardware diagnostics UEFI page i have done all the test no problems at all ran test for over 24 hours and it still will not let me get on my computer i turn it off and turn it on and the same thing happens. Im always on.the hardware diagnostics UEFI page.

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1 REPLY 1

‎08-03-2023 05:51 PM

HP Recommended

Hi,

Seems like there was an update to a version 9.1.0.0. 

I would suggest to download the PC Hardware Diagnostic 4-IN-1 USB key and run the diagnostic from the usb in order to update the UEFI version. 

https://support.hp.com/gb-en/help/hp-pc-hardware-diagnostics

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

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