My computer lost it cursor after installing windows 10 pro

[boss_k]

My computer lost it cursor after installing windows 10 pro

[Raj_05]

Hi @boss_k,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Losing the cursor on your HP computer after installing Windows 10 Pro can be frustrating, but there are several steps you can take to try and resolve the issue.

• Check Mouse and Touchpad Settings: Ensure that the mouse and touchpad settings are configured correctly. Sometimes, the cursor may be disabled accidentally.
• Update Drivers: Update your mouse and touchpad drivers. Sometimes, outdated drivers can cause issues with the cursor.
• Restart Your Computer: A simple restart can often resolve many software-related issues, including problems with the cursor.
• Check for Windows Updates: Make sure that Windows 10 Pro is fully up to date. Microsoft frequently releases updates that include bug fixes and improvements.
• Use Keyboard Shortcuts: If your cursor disappears, you can use keyboard shortcuts to navigate your computer temporarily. Pressing the Windows key and the arrow keys can help you navigate.
• Try Another Mouse or Touchpad: If you have access to another mouse or touchpad, try connecting it to see if the issue persists. This can help determine if the problem is with the hardware or software.
• Run Hardware Diagnostics: Some HP computers come with built-in hardware diagnostics tools. Running these tests can help identify any hardware issues that may be causing the problem.
• Perform a System Restore: If the issue started after installing a particular program or driver, you can try using System Restore to revert your computer to a previous state when the cursor was working correctly.

By following these steps, you should be able to troubleshoot and resolve the issue with your cursor on your HP computer after installing Windows 10 Pro.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support