-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My computer will not update to Windows 10, version 22H2.

Create an account on the HP Community to personalize your profile and ask a question
05-04-2025 10:04 PM
My computer will not update to Windows 10, version 22H2. I've run multiple troubleshooters, looked at other websites and more, but nothing works. Diagnostics and troubleshooters more recently have found no issues, but it still refuses to update. The update sometimes takes forever to "install" and even gets to 100%. But it tricks me. It then says that an error occurred and gives me the code 0x800f0984. I even tried a factory reset, or hard reset, but that failed too. An error popped up and said that the reset could not be completed. Everything that I've tried has failed, and nothing changes. I recently installed version 20H2 just fine. I don't know what is going on, so any help would be greatly appreciated. Best regards, Julian.
05-04-2025 11:54 PM
Please try
Windows 10 Update Error 0x800f0984
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.