My computer won't load windows, and i can't back ut up through HP recovery..

[HK17]

Computer won't load windows.  I am unable to back it up through HP recovery.  I don't want to loose my photos.  How do I solve my problem?

[WAWood]

@HK17 

If it were my PC, my first priority would be to save off any important files to a USB stick -- which will require some work and access to a second PC.

You will need to create Boot Media using a working PC -- as there is no way to repair this on your current PC.

What MIGHT work is the following:
1) On a working PC, use this link to download and install a free copy of Macrium Reflect: http://www.macrium.com/reflectfree.aspx
2) Once that is installed, use the option to create a Boot USB stick (Other Tasks --> Create Rescue Media). This creates a bootable USB stick that runs a version of Windows.
3) Boot the PC from that USB stick. To do this, try pressing F9 repeatedly while booting to get a boot drive menu, or press the Esc key repeatedly while booting to get an HP utilities menu, and select the boot menu from that
4) Be patient ... as booting from a USB stick is really, really slow
5) Once in the MR recovery environment, you can then remove the USB stick.
6) Insert a USB stick for holding data and, down at the bottom left of the windows screen are some icons. Select the one on the right to open a form of File Explorer.
7) Use the File Explorer app to locate the files you need on the SSD and copy them to the USB stick.

Once you have those files, please provide the following information:

1) OS version the PC is running (i.e., Win7, Win8x, Win10)
2) Age of the PC