My computer won’t switch on

[Debbie3212]

My computer won’t switch on

[zoey7886]

@Debbie3212, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding a Computer That Won't Turn On! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Digital Entertainment Center or similar HP product won't switch on, here are a few steps you can take to troubleshoot the issue:

Power Button Check:

• Ensure that when you press the On button on the front of the device, the HP On/Standby (power) button lights up and the front display activates.

Hardware Sound and Indicators:

• Listen for the hard disk drive and fans spinning, accompanied by a beep indicating proper operation.

Power and Cable Check:

• Verify that the power cord and all cables are securely connected to the HP Digital Entertainment Center.
• Ensure the power cord is plugged into a grounded outlet. Test the outlet by plugging in another item.

Green LED Indicator:

• Check inside the rear fan for a green LED, which signals that AC power is available.

Monitor Connection:

• Make sure your TV or monitor is properly connected, plugged in, and turned on.

Overheating and Blockage:

• Confirm that the device is not overheating and that vents are clear of any obstructions.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,