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‎06-16-2024 10:44 PM

HP Recommended
Product: HP Pavilion g6-1214es Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

My drivers for HP pavilion g6-1214es are up to date but not working on windows 10.

I can't install some apps such as WhatsApp, etc. I can't even use connect wirelessly to any device let alone use the Store App. Most of the drivers are not working. I tried downloading them online, but it worsen the case. No one works. But when I tried to update the drivers through device manager, it all says they're update date, whereas they display the yellow color signaling outdated drivers. Please what can I do ? Thanks.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2024 10:51 PM

HP Recommended

@Ezekl_123 

 

It should be very easy to install (under 5 mins). What is the error message ? Please also check

 

                  https://faq.whatsapp.com/803865374003522/?cms_platform=windows-desktop

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎06-16-2024 10:51 PM

HP Recommended

@Ezekl_123 

 

It should be very easy to install (under 5 mins). What is the error message ? Please also check

 

                  https://faq.whatsapp.com/803865374003522/?cms_platform=windows-desktop

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎06-17-2024 11:03 AM

HP Recommended

Thanks. But the version of windows 10 am using is 1511. Does this also affects other drivers from not working ? Such as graphic drivers, WiFi wireless drivers, etc ..?

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