• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-01-2024 03:32 PM

HP Recommended

Ever since installing Windows 11, my graphics drivers roll back upon restart and shut down. I install them completely and wipe the old version, but it still does it. Now I am unable to play the games I just played yesterday because of it. Is there anything I can do?

Category:
1 REPLY 1

‎02-01-2024 04:15 PM

HP Recommended

If the reinstall is coming from Windows update, as soon as you have the graphics driver installed that works, run the Microsoft Hide Windows update utility that I zipped up and attached below.

 

It will find the graphics driver file trying to install.

 

Check the box to hide the update.

 

The utility will run again and report that the problem is 'Fixed.'

 

Restart the PC and the graphics driver that reinstalls itself should no longer appear.

wushowhide.zip
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.