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HP Recommended

I'm installing through flash drive  on my hp elitebook 1040 g3 and the win 10 installer is asking for a device driver in order to see my ssd. I am using a 6th gen cpu laptop so I can't find drivers . Help me find compatible 6th gen storage drivers. Note that my bios is password protected 

3 REPLIES 3
HP Recommended

If your notebook has a BIOS password, it may not allow you to reinstall Windows.

 

Also no storage controller drivers are needed for PC's with Intel Skylake (6th gen) core processors.

 

FWIW, I have zipped up and attached the Intel storage controller drivers from the IRST file on your notebook's support page.

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

You can also make a bootable USB recovery drive with the HP cloud recovery client utility to reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the software.  You will need a 32 GB USB flash drive for this.

 

Pay particular attention for how to automatically install the drivers if you want that option.

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

You can download the software from the link below.

 

HP EliteBook 1040 G3 Notebook PC Software and Driver Details

 

 

HP Recommended

It showed the drivers but there are not compatible.  I've tried every driver but non are compatible. 

17494619236918181773821972631076.jpg

HP Recommended

I'd try the Cloud recovery client software.


As I indicated yesterday, storage controller drivers are not required and having a BIOS password on the notebook that you can't remove may also be the problem.

 

In any event, I don't have any other suggestions for you to try.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.