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HP Recommended
HP ENVY x360 - 15-aq160sa

Hp envy convertible laptop … hp 360. 

my laptop is showing charge but won’t switch on. I removed the screen but in the process thought I could use it on my tv. It worked. Welll booted up but keyboard wouldn’t work which has been a little issue before all this. It came and went as I used the touch screen for a while then the keyboard would suddenly start working again. Anyways I switched the laptop off and on to see if the issue resolved but now my laptop won’t switch on atall. It’s still showing power though by the charger. Any help would be greatly appreciated. Stuart

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