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My laptop was working fine until a week ago when it's CPU randomly started to overheat, when i have the fans on auto it gets to 100 celcius at just 35% usage. I have to have the fans on max settings just so it doesn't overheat watching youtube.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Guy153,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP gaming laptop’s CPU is overheating even at low usage and now requires maximum fan speed to stay within safe temperatures. Let’s go through a few steps to check what could be causing this.

Check for recent software or system changes
Think back to any recent updates, driver installs, or software added about a week ago.
Background processes or a failed update can cause abnormal CPU behavior.

Monitor CPU usage and processes
Open Task Manager and sort processes by CPU usage.
Look for any service or app that spikes CPU usage even when the system appears idle.

Update BIOS and chipset drivers
Install the latest BIOS and chipset drivers available for your exact HP gaming model.
BIOS updates often include thermal and fan control optimizations.

Reset power and thermal profiles
Open HP Command Center / Omen Gaming Hub and reset the performance or thermal profile to default.
Avoid custom fan curves temporarily and test with default automatic control.

Disable aggressive CPU boost behavior
In Windows Power & Performance settings, select Balanced mode.
This reduces unnecessary turbo boost that can cause high temperatures at light loads.

Inspect cooling vents and airflow
Power off the laptop and check all air vents for dust buildup or blockage.
Even partial blockage can cause sudden temperature increases.

Test temperatures in BIOS or diagnostics
Restart the laptop and enter BIOS (F10) or HP UEFI Diagnostics (F2).
If temperatures rise rapidly even outside Windows, the issue is hardware-related.

Consider thermal paste and heatsink contact
A sudden onset of overheating often indicates dried or poorly seated thermal paste.
If fans ramp up but temperatures stay high, heat is not being transferred away from the CPU efficiently.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Guy153,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP gaming laptop’s CPU is overheating even at low usage and now requires maximum fan speed to stay within safe temperatures. Let’s go through a few steps to check what could be causing this.

Check for recent software or system changes
Think back to any recent updates, driver installs, or software added about a week ago.
Background processes or a failed update can cause abnormal CPU behavior.

Monitor CPU usage and processes
Open Task Manager and sort processes by CPU usage.
Look for any service or app that spikes CPU usage even when the system appears idle.

Update BIOS and chipset drivers
Install the latest BIOS and chipset drivers available for your exact HP gaming model.
BIOS updates often include thermal and fan control optimizations.

Reset power and thermal profiles
Open HP Command Center / Omen Gaming Hub and reset the performance or thermal profile to default.
Avoid custom fan curves temporarily and test with default automatic control.

Disable aggressive CPU boost behavior
In Windows Power & Performance settings, select Balanced mode.
This reduces unnecessary turbo boost that can cause high temperatures at light loads.

Inspect cooling vents and airflow
Power off the laptop and check all air vents for dust buildup or blockage.
Even partial blockage can cause sudden temperature increases.

Test temperatures in BIOS or diagnostics
Restart the laptop and enter BIOS (F10) or HP UEFI Diagnostics (F2).
If temperatures rise rapidly even outside Windows, the issue is hardware-related.

Consider thermal paste and heatsink contact
A sudden onset of overheating often indicates dried or poorly seated thermal paste.
If fans ramp up but temperatures stay high, heat is not being transferred away from the CPU efficiently.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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