My hp pavilion g6 laptop shuts down suddenly when it enters windows

[Todor4]

My hp pavilion g6 laptop suddenly shuts down when it enters windows, as if there is no power.

I also had a problem with the power supply, when I unplugged the power cord it would suddenly shut down.

I tried to reinstall windows but it stopped at some part and when it re-enters windows it suddenly shuts down.

[Todor4]

I managed to reinstall windows and when the laptop runs a little longer, green lines appear on the screen and it shuts down.

[Nal_NR]

Hi @Todor4,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.