My hp pavillion x360 left hinge broken, the cover is bulging

[Guru2004]

My HP Pavillion x360 convertible left hinge broke and the left corner is cracked and bulging. The laptop was not dropped or fell. When I open and close the laptop the hinge is shifting and then seperating lower case from the upper case. My warranty is over. Would love to know what to do next.

[zoey7886]

@Guru2004, Welcome to the HP Support Community! 

We're here to help you tackle that broken hinge! Don't worry, we've got your back! 

Since your HP Pavilion x360’s left hinge is broken, causing the cover to bulge and separate, here’s what you can do next:

Temporary Fix (To Prevent Further Damage)

• Stop opening and closing the laptop frequently to prevent more damage.
• If possible, use an external keyboard and mouse while keeping the laptop in a stationary position.
• You can use adhesive tape or a soft clamp to gently hold the case together, but avoid applying too much pressure.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,