My hp stream 14 won’t turn on

[Kyi_james11]

My Hp stream 14 isn’t working and I have turned holding down the power button for 10-60 secs and plugging the adapter back in back nothing seems to work. When I plug it in the white light turns on, but the screen still stays black. 

[Treeko]

Hi @Kyi_james11 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues with your HP Stream 14.

Kindly refer to the steps on this link to restore BIOS and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support