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- My hp stream laptop wont turn on after i updated windows 10

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1 REPLY 1
07-15-2024 08:56 AM
HI @Hreavis09,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear you're having trouble with your HP Stream laptop. Here are some steps you can try to resolve the issue:
Troubleshooting Steps
Perform a Hard Reset:
- Disconnect the power adapter and remove the battery (if possible).
- Press and hold the power button for about 15 seconds to drain any residual power.
- Reconnect the battery and power adapter, then try turning it on again.
Boot into Safe Mode:
- If the laptop powers on but doesn’t boot into Windows, try booting into Safe Mode:
- Turn on the laptop and repeatedly press F8 or Shift + F8 until the recovery menu appears.
- Select Troubleshoot > Advanced Options > Startup Settings, then choose Safe Mode.
Use Windows Recovery Environment:
- If Safe Mode doesn’t work, try accessing the recovery environment:
- Turn on the laptop and force it to shut down by holding the power button.
- Repeat this 2-3 times until you see the Automatic Repair screen.
- From there, choose Advanced options > Troubleshoot > Reset this PC.
Check for Hardware Issues:
- If it still won’t turn on, check for any visible hardware issues, such as a damaged power adapter or loose connections.
Consider BIOS Recovery:
- If you can access BIOS (press F10 during startup), check if the system recognizes the hard drive and settings are correct. You might also find a BIOS recovery option there.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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