My hp stream laptop wont turn on after i updated windows 10

[Hreavis09]

I updated my hp stream laptops windows 10 and after update it wouldn't turn on. I've tried hard reset and bios reset and it still won't come on.

[Rachel571]

HI @Hreavis09,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear you're having trouble with your HP Stream laptop. Here are some steps you can try to resolve the issue:

Troubleshooting Steps

Perform a Hard Reset:

• Disconnect the power adapter and remove the battery (if possible).
• Press and hold the power button for about 15 seconds to drain any residual power.
• Reconnect the battery and power adapter, then try turning it on again.

Boot into Safe Mode:

• If the laptop powers on but doesn’t boot into Windows, try booting into Safe Mode:
  • Turn on the laptop and repeatedly press F8 or Shift + F8 until the recovery menu appears.
  • Select Troubleshoot > Advanced Options > Startup Settings, then choose Safe Mode.

Use Windows Recovery Environment:

• If Safe Mode doesn’t work, try accessing the recovery environment:
  • Turn on the laptop and force it to shut down by holding the power button.
  • Repeat this 2-3 times until you see the Automatic Repair screen.
  • From there, choose Advanced options > Troubleshoot > Reset this PC.

Check for Hardware Issues:

• If it still won’t turn on, check for any visible hardware issues, such as a damaged power adapter or loose connections.

Consider BIOS Recovery:

• If you can access BIOS (press F10 during startup), check if the system recognizes the hard drive and settings are correct. You might also find a BIOS recovery option there.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support