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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Here's a video from HP Support about their Diagnostic Tools:
https://www.youtube.com/watch?v=Sm00YtVe1oQ
Also, you should read this HP thread about downloading and using the HP UEFI Diagnostic Tool -- as it runs OUTSIDE of Windows and can be used when Windows will not boot:
https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics
I am a volunteer and I do not work for, nor represent, HP
Learn quick and easy fixes for HP computers and printers with HP support diagnostic tools. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options are available at http://hp.com/support. Continue the Conversation: ...
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