My laptop battery won't charge past 59%

[CindyNguyen]

Problem is as said in the title.

I've searched through people who have had similar problems, but the issue is, the solution is battery calibration. When I looked through battery calibration options, it seems it requires me to charge my laptop to 100%, which is impossible, because it stops at 59%, even when charged overnight.

Is there any alternative solution to this?

[Kumar0307]

@CindyNguyen, Welcome to the HP Support Community!

• Have you tried using an alternate AC Adapter and check if the issue persists?

Reinstalling Microsoft ACPI-Compliant Control Method Battery under device manager may resolve this issue. Let us try these steps: 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

Restart the computer and the issue should be fixed.

If the issue persists, I recommend you update the BIOS from this link, enter your Product number or name.

Click here to run a battery test to check on the PC.

Hope this helps! Keep me posted. 

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