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- HP Community
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- My laptop caught on fire

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06-04-2024 04:28 PM
Hi, my laptop was at the edge of my bed last night and at 3 o’clock in the morning I woke up to a fire on my bed which burned my bed and my leg and my hand.
I have photos. Please direct my concern to the correct department.
06-05-2024 08:12 AM
Hi @AngkelaM,
Welcome to the HP Support Community.
"My sincere apologies for your laptop catching on fire and for the harm you experienced. I hope you are doing fine."
This situation will need some additional support from our internal escalations teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
Nal_NR-Moderator
I am an HP Employee