My laptop cursor is moving slowly and hesitates

[MrsMoore18]

My laptop cursor is moving slowly and hesitates

[Raj_05 · Accepted solution]

Hi @MrsMoore18,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

A sluggish or hesitant cursor on your HP laptop can be due to a few reasons, such as touchpad settings, outdated drivers, or system performance issues. Here are some troubleshooting steps to try.

Adjust Touchpad Settings:

• Go to Settings > Devices > Touchpad (or Mouse on some models).
• Check and adjust cursor speed and sensitivity. Set it to a faster or higher sensitivity if it’s too slow.

Update or Reinstall Touchpad Drivers:

• Open Device Manager (right-click the Start button > Device Manager).
• Expand Mice and other pointing devices.
• Right-click your touchpad driver (often labeled as Synaptics or ELAN) and choose Update driver.
• If no update is available, you may uninstall it and restart your laptop, which should reinstall the default driver automatically.

Check for System Resource Usage:

• Press Ctrl + Shift + Esc to open Task Manager.
• Check if there are any apps or processes using excessive CPU, memory, or disk, which can slow down your system and the cursor.

Disable Touchpad Delay (Windows 10):

• In Settings > Devices > Touchpad, find the Touchpad delay option.
• Set it to No delay (always on) if you see this option.

Run HP Diagnostics:

• Use the HP Support Assistant app to run diagnostics on the touchpad and check for any hardware issues.

Check for System Updates:

• Ensure Windows and HP-specific software (through HP Support Assistant) are up-to-date, as updates can include important performance improvements and bug fixes.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support