My laptop do not reset and show undoing changes

[Punkitgoyal]

My laptop do not reset show 1%or 2% after showing undoing change and do not reset my laptop

[Raj_05]

Hi @Punkitgoyal,

Welcome to HP Support Community.

  
Thank you for posting your query, I will be glad to help you. 

If your HP laptop is not resetting and showing the message "Undoing changes", it is likely that a Windows update installation has failed. Here are some steps you can try to fix the issue.

• Force restart your laptop by holding down the power button until it turns off. Then press the power button again to turn it back on.
• Once your laptop has restarted, try to access the Advanced Startup options by repeatedly pressing the F11 key while the computer is booting up.
• From the Advanced Startup options, select "Troubleshoot" and then "Advanced options."
• Next, select "Startup Settings" and then click on the "Restart" button.
• Once your laptop restarts again, you will be presented with a list of startup settings. Select "Safe Mode with Networking" by pressing the corresponding number key on your keyboard.
• After your laptop boots up in Safe Mode, try to uninstall any recently installed updates that might have caused the issue.
• To do this, go to the Control Panel, select "Programs and Features," and then click on "View installed updates" from the left-hand menu.
• Find the most recent Windows update that was installed and select "Uninstall" to remove it.
• Once the update has been uninstalled, restart your laptop in normal mode to see if the issue has been resolved.

If none of these steps work, you may need to perform a system restore or reinstall Windows to fix the issue. It's always a good idea to back up your important files before attempting any major changes to your system.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[Punkitgoyal]

Hlo sir, I try to safe mode but, don't enable to safe mode and click on restart button but page was loading and show restart .. 2 method enable safe mode pls tell me 

[Punkitgoyal]

Hlo sir my laptop not enable safe mode i want restart go to statup option i click on restart option my laptop is restart and i will go statup option and show restart so you ask 2method pls tell me

[Raj_05]

Hi @Punkitgoyal,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support