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HP 17.3 inch Laptop PC 17-cp0000 (2Q7W6AV)

I bought this HP laptop a few weeks ago and after a few days - every time I use it, the fan is consistently loud even when I only have 1 tab open. I have uninstalled some software to see if it has helped but it has not improved. I shut down my laptop at least once a day and tried the usual tips and restarting my laptop to no avail.

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Just to add, I have to stream music and videos at a higher volume so I cannot hear the fan. I understand that a computer fan has to work harder at times but seems strange with a new laptop with 8GB ram. I mostly use this laptop to browse the internet and watch videos etc. I have never tried gaming on this laptop so am not over working it.

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Hi@Laptop_Geek1_,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Fan issues with the HP 17.3 Inch Laptop PC.  

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • You can try doing Reset PC Keep my files from windows and check if it works.

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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