• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Recovery needs to be repaired operating system cannot be loaded required files missin. I made a 10 and 11 bootable but it’s still giving the message file:\windows\system32\boot\winload.efi error code0xc0000098. You’ll need recovery tools 

 

1 REPLY 1
HP Recommended

@SeVoL72, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're encountering a black screen with an error code 0xc0000098 related to winload.efi when trying to boot your HP laptop, even after creating Windows 10 and 11 bootable USB drives. 
The error code 0xc0000098 typically means that the Boot Configuration Data (BCD) is missing or corrupted. This prevents Windows from loading properly.


Let's walk through the steps to resolve this.

Boot from the Windows Installation Media

  1. Insert your Windows 10 or 11 bootable USB into the laptop.
  2. Power on the laptop and immediately press the Esc key repeatedly (once every second) until the Startup Menu opens.
  3. Press F9 to open Boot Device Options.
  4. Select your USB drive and press Enter.

Access Command Prompt

  1. On the Windows Setup screen, select your language and click Next.
  2. Click Repair your computer (bottom left).
  3. Choose Troubleshoot > Advanced options > Command Prompt.

Rebuild the BCD

In the Command Prompt, type the following commands one by one and press Enter after each:
bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd
 

If you get an “Access is denied” error on bootrec /fixboot, try this:

 

Then rerun bootrec /fixboot.

Restart Your Laptop

Type exit and press Enter, then click Continue to boot into Windows. If successful, your system should now load normally.

 

If the Issue Persists:

You may need to perform a System Restore or Reset this PC from the same Advanced Options menu.
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.