Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
RTL8723DE
Chrome OS

Idk

1 REPLY 1
HP Recommended

@Nel98 

First thing to try is disabling OneDrive -- as my guess is that you have it set to autosynch with your PC and when that fails to work properly, you will lose files.

 

See if that changes the situation and report back what happens.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.