My laptop keeps going off and then restarting . It says its finding the problem but fails to do so

[Kim95]

It just says system service exception 

[Raj1788]

@Kim95

To resolve this issue, here are a few things you could try.

1] Open Command Prompt and run chkdsk /f /r on your drive to run Check Disk to identify, repair and fix bad sectors, if any, on your hard disk drive.

2] This Blue Screen can occur due to problematic drivers. Update your Intel and AMD drivers. Also, update your Graphics or Video drivers via Device Manager.

3] Some software like McAfee, BitDefender, Virtual Clone Drive have been reported to cause this Blue Screen. Use your discretion and see if you would like to uninstall them and check if it makes the problem go away.

4] Open Device Manager and check if you see any devices are marked with the yellow exclamation mark. If new device drivers or system services have been added recently, try removing or updating them. If you recently added new hardware to the system, remove it and see. Also, check with the manufacturer and see if any updates are available for the firmware.

5] Run the online Windows 10 Blue Screen Troubleshooter from Microsoft is a wizard that is meant to help novice users fix their Stop Errors. 

Keep me posted, how it goes!

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