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‎05-22-2024 08:14 AM

HP Recommended

My laptop needs a new windows system, but I don’t know how to uninstall and reinstall a new on. 
the only thing it shows is recovery repair…. And options such as: 

F1 system Information 

F2 system diagnostic 

F9 Boot menu 

F10 BIOS setup 

F11 system recovery 

Category:
1 REPLY 1

‎05-23-2024 02:04 PM

HP Recommended

There is  no way to uninstall Windows; but it can be reinstalled.

 

Run the diagnostics and tell us what it finds.

 

How old is the PC and when did this problem start?



I am a volunteer and I do not work for, nor represent, HP
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