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‎10-12-2026 12:27 PM

HP Recommended
  • Number error message 
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1 REPLY 1

‎10-14-2026 07:42 AM

HP Recommended

Hi @Yohannes5 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that your laptop does not display a Reset option. To help identify the cause, could you please elaborate the concern and provide the exact error message or error number you are seeing? Additionally, please let us know your laptop product number, the version of Windows installed, and where you are looking for the reset option . If possible, include a screenshot of the issue. This information will help us determine whether the problem is related to Windows settings, system files, recovery partition availability, or another underlying issue.

 

Take care and have an amazing day!

I'm an HP Employee.


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