My laptop only shows a light blue screen when I turn it on.

[apmjbl]

Not sure what next steps to take to recover my laptop.  Geek Squad suggested I start here.

[Lil_Boy_Blue]

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 Model  --   SKU: if possible 
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.

Results for "HP-Notebook-15-Bs048ci" (200)