My laptop will not turn on at all and there are no indicators

[Navarro4]

The laptop will not turn on at all. There are no indicator lights on nor does it make any sounds. We've changed the battery and replaced the cord. Still nothing. 

Hope you can help

[The_Fossette]

@Navarro4,

I reviewed your post and I understand that the computer is not powering on.

Don’t worry, I assure you I will try my best to get this sorted.

As you have mentioned that the computer is not powering on after changing the battery and the power adapter, it might be a hardware issue and I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!