My laptop won't turn on

[Anna141]

My laptop showed a message that the battery needed to replaced, couple days later it would not turn on. I bought a new battery and replace the old one it still won't turn on. The ac adopter lighter is white. However, the hard drive light is orange. Any solution?

[Echo_Lake]

@Anna141
Thank you for posting on the HP Support Community.

• Have you tried with an old battery? Does computer power up with old battery?

I have a few troubleshooting steps we could try to fix the issue:  

Let's perform Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

Next step, BIOS default: 

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
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