My laptop won't turn on

[Naz07]

Hi I I bought my laptop a couple months ago its the HP 15s-eq2510sa 15.6" Laptop - AMD Ryzen 7, 512 GB.

The laptop just won't turn on please help.

[Rainbow23]

Hi @Naz07,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that your HP 15s-eq2510sa 15.6" Laptop does not power on.

I suggest that you follow the steps listed below to perform a hard reset on the unit.
1> Turn off the laptop, disconnect the power adapter.
2> Press and hold the F6 and power button for 20 seconds.
3> Then connect the power cable back and try turning on the laptop.
You may also refer to this weblink to check the AC Adapter: https://support.hp.com/ca-en/document/ish_2025983-1502949-16 

Let me know if this helps.
Take care and have a nice day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

[Naz07]

I tried hard rest, I also tried windows + B and then power button, windows + v + power button basically everything already suggested on the support page on the site.

I have no idea why this is happening to a laptop I bought 3 months ago and have barely used.

[Rainbow23]

Hi @Naz07,

Welcome to the HP Support Community. 

As you have already tried the troubleshooting steps, this could be a hardware issue with the unit and may need repair. 

I have sent you a private message with the required information to talk to HP Support. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link