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Microsoft Windows XP (64-bit)

Hello, I am not able to open my laptop. I was working and then suddenly the screen froze and pixelated. When I powered it off and then back on, it wouldn’t turn on. The screen would slightly flicker as it does when it is about to boot and then I hear a buzzing sound. And then the screen switches off and then it flickers again followed by a buzzing sound and so on. I tried discharging the battery and tried using the laptop without the battery by just connecting it to the AC power adapter but the problem stayed.

1 REPLY 1
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@Arika2

Sorry, but without some details, no one can provide any assistance.

Please provide the following:

1) Detailed model number of the PC

2) OS version it is running (i.e., Win7, Win8x, Win10)

3) Age of the PC

We can proceed when you provide the information.
Thanks



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