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Locked

‎07-11-2022 01:18 AM

HP Recommended
Product: HP Pavilion 15-p077tx Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

My system doesn't work at all and remain in hung state for hours. Post the system startup, it takes more than enough time to open any tab and also the tool-bar also remains in loading state for long time. I tried to troubleshoot it with scan or reset/refresh but that window itself when opens, no clicks work on it. Now after googling a lot some article shows either to update BIOS or go for system diagnostics test. Tried BIOS update but it asks for flash drive with bios details. I have started performing some diagnostics test from my end, it's in progress. But one processor check test was failed. Factory installed os version was win 8.1. Attaching the system details for references.

IMG_20220711_121216_1.jpgIMG_20220711_121942_1.jpg 

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