My new HP Spectre 360 screen is black, and just power button is light when turn on

[hoabong]

Hi everyone,

I just installed VMWare and restarted the laptop sometimes after the installation. It went fine.

But this morning,  I turned my laptop on, the screen is black and the key boad is light.

But now the status becomes: the screen is still back, no more lights for key board., but there is light at power button.

What should I do now. Actually need help.

Thanks for advice.

HoaBong

[CherylG · Accepted solution]

The only thing I can think to try is a power reset:

http://support.hp.com/us-en/document/c01684768

If no change-contact HP for warranty support:

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

You will need your Serial number which is in tiny letters on bottom of case, near the back edge usually.