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‎10-30-2026 06:32 AM

HP Recommended
Product: HP EliteBook 840 G3 Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 11

My HP elite book 840 g3 was corrupted due to the automatic shutdown of the pc while working on solidworks practice questions under a low battery. What do you suggest I do

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1 REPLY 1

‎10-30-2026 07:25 AM

HP Recommended

Hi @Emmyking08,

A sudden shutdown usually corrupts files rather than causing a virus. Try in this order:

  1. If Windows starts, open Command Prompt (Admin) and run sfc /scannow, then DISM /Online /Cleanup-Image /RestoreHealth.
  2. Run a Microsoft Defender full scan to rule out malware.
  3. If Windows won't start, power on and press F11 (or let it fail 3 times) → Troubleshoot → Advanced options → Startup Repair / System Restore.
  4. As a last option, back up your files and use Reset this PC.

Tell us what you see on screen if it doesn't boot.

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