• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

Hi, does anyone know why my pc turns off after a few minutes playing? I have a big isue, the fan sounds very loud and I can't identify what the problem is. I tried by running some temperature test on the pc and it turns of when it reaches aproximately 70 - 75 degrees (celsius). I don't know what can I do to keep my pc colder. Any tip that you can give me would be great. 

1 REPLY 1
HP Recommended

@Hwinkler 

 

That is due to heat in your case, when too hot, machine will turn itself off to protect itself from more damages. You have to run it cooler. The following tools may help

 

     https://www.zdnet.com/home-and-office/best-laptop-cooling-pad/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.