My power adapter is not working as well and my computer is not staying charged long enough

[Mel2229]

My laptop is not staying charged and my power adapter when plugged in brings up an error message. Do I need a new battery or a new charger? Where do I get a new charger and what kind?

[NonSequitur777]

@Mel2229,

Welcome to our HP User Forum!

Let's help you with your issue.

For starters, please follow HP's instructions from here: Why Is My Laptop Battery Not Charging | HP® Tech Takes.

Second, follow these instructions: How To Tell If Laptop Battery Or Charger Is Bad (linuxhint.com).

Kind Regards,

NonSequitur777

[NonSequitur777]

@Mel2229,

If it is the case that you need a replacement charger and/or battery, according to HP PartSurfer, the specified charger's p/n is: 860210-850 ("AC power adapter (45W, wall mount) - 3-wire, with USB type-C connector, nPFC"), and you can get a very decent and inexpensive replacement charger here (under $10), for example: Amazon.com: 45W Type C Laptop Charger for Hp Chromebook 13 14 G5 G6 G7 G8 14-ca020nr 14-ca022nr 14-c....

Your battery has HP p/n: 859356-855 ("Assembly-battery 3C 58WH 5.02Ah LI SO"), and a suitable quality replacement battery can be purchased for $28 here, for example: Amazon.com: efohana SH03XL 859356-855 Laptop Battery Replacement for HP Spectre X360 13-AC0XX 13-AC0....

Hope this was helpful.

Kind Regards,

NonSequitur777