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My HP Pavilion laptop's power button sometimes blinks when I shut if off and close it, does anyone know what that means?

3 REPLIES 3
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@IsabellaG Welcome to HP Community!

 

Please provide the product number.

 

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http://support.hp.com/us-en/document/c03754824

 

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Product number: 6ME71UA#ABA

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@IsabellaG 

 

Thank you for the update.

 

First of all, shut down the notebook, unplug the AC Adapter unplugged, remove the battery, and then hold down the Power button for a full minute.

 

Now, plug in the AC Adapter and start the PC without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and theMicrosoft ACPI Compliant Control Method Battery and selectUninstall do not uninstall anything else here.  When the uninstall is complete, shut the PC down, unplug the AC Adapter, re-insert the battery and then start the PC on just the battery.  Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shutdown the PC again.  Now plug in the AC Adapter ( with the battery still inserted ) and start the PC to see if the battery now charges fully and whether the blinking LEDs have stopped when you shutdown.

 

Please update the BIOS.

 

If you have HP Support Assistant installed, there is a utility contained in this to run a test on the battery.  Details are on the following link.

 

http://support.hp.com/us-en/document/c00821536

 

Have a nice day!!

 

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