My system can't start correctly

[Adeolu]

Please, I have tried all means to repair my laptop window, But i haven't tried usb, any suggestion or help, thanks

[Nal_NR]

Hi @Adeolu,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

What seems to be the exact issue? Could you elaborate more?

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, try the following steps.

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

Hope this helps! Keep me posted for further assistance.
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