My windows store is not opening may be because my windows 8 pro is expired

[Paras88]

HP pavilion G4-1303AU

[personal info removed]

Store is not opening and showing not connecting to internet but my laptop is connected to internet.

And now my windows 8 pro is also expired.what to do ?

[Raj_05]

Hi @Paras88,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

If your Windows 8 Pro license has expired, it may prevent you from accessing certain features, including the Windows Store. However, there are a few things you can try to resolve this issue.

• Check for updates: Make sure your Windows 8 Pro operating system is up to date. Go to Settings > Update & Security > Windows Update and check for any available updates. Install any updates and restart your computer.
• Reset the Windows Store cache: Sometimes resetting the Windows Store cache can help fix issues with the app. Open the Command Prompt as an administrator and type in the following command: "wsreset.exe" without quotes. This will reset the Windows Store cache.
• Reinstall the Windows Store: If resetting the Windows Store cache doesn't work, you can try reinstalling the app. Open the Command Prompt as an administrator and type in the following command: "Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" without quotes. This will reinstall the Windows Store app.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support