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HP Recommended
G2H01PA#ACJ
Microsoft Windows 7 (64-bit)

NEED DRIVERS FOR BLUETOOTH CONTROLLER, ETHERNET CONTROLLER, PCI DEVICE, UNKNOWN DEVICE

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers...

 

Bluetooth:

 

This package contains the driver installation package for theRalink Bluetooth in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65178.exe

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driverthat enables the Realtek Network Interface Card (NIC) Chip insupported notebook models that are running a supported operatingsystem.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65083.exe

 

PCI Dev:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typicallyused in digital cameras, digital music players, and cellular phones.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67016.exe

 

The unknown device probably needs this driver...

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe

 

 

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

You need these drivers...

 

Bluetooth:

 

This package contains the driver installation package for theRalink Bluetooth in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65178.exe

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driverthat enables the Realtek Network Interface Card (NIC) Chip insupported notebook models that are running a supported operatingsystem.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65083.exe

 

PCI Dev:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typicallyused in digital cameras, digital music players, and cellular phones.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67016.exe

 

The unknown device probably needs this driver...

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe

 

 

HP Recommended

AFTER INSTALLING ABOVE LISTED DRIVERS LAN DRIVER IS WORKING. BLUETOOTH DRIVER ALSO INSTALLED BUT I CANT TRANSFER FILES. PCI DEVICE DRIVER AND UNKNOWN DRIVERS REMAINS NOT IN THE DEVICE MANAGER.

 

 

Untitled.png

HP Recommended

Hi:

 

Please post the hardware ID's for the Unknown Device.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

For the PCI device, use the card reader driver directly from Realtek.

 

Download, unzip and run the setup application from the 1st file listed at the link below...

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

I can give you a newer bluetooth driver, but that is all I would be able to do regarding the file transfer not working.

 

I have no experience troubleshooting bluetooth networking problems...

 

Version:

11.0.759.0 Rev.C

Operating systems:

Windows 7 (64-bit)

Release date:

Feb 4, 2015

File name:

sp70570.exe

(85.3 MB)

HP Recommended

PCI DEVICE AND OTHER DEVICE ERROR GONE NOW. BUT STILL BLUETOOTH DRIVER SHOOWING ERROR CODE 10

BLUETOOTH DEVICE DETAILS :

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

 

HP Recommended

See if this BT driver works...

 

This package contains the driver installation package for the Ralink Bluetooth in the supported notebook running supported operating systems.

 

http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59632.exe

HP Recommended

Untitled1.jpgAFTER INSTALLING DRIVERS SHOWING SOME ERRORS. HOW TO FIX IT

Untitled.jpg

 

 

HP Recommended

Unfortunately, that I do not know.

 

I would google 'Bluetooth Peripheral Device,' and you will find more than a dozen different ideas to fix it, and most likely none of them will work.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.