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HP Recommended

I too accidently deleted the admin profile on my Compaq 6710b and I dont have my disc anymore..  ??  I have been making do but there are so many updates that I need now its getting impossible to use.   I can't do any of them.  I'm lucky to be able to turn up the volume without admin rights.   

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK, understand ...

 

Here are some instructions:  http://www.eightforums.com/user-accounts-family-safety/47747-deleted-admin-account-win-8-1-update-ho...

 

Good Luck

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If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
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I am a volunteer and I do not work for, nor represent, HP

View solution in original post

7 REPLIES 7
HP Recommended

Calgary2016

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about needing to recreate the Administrator account and wanted to help.

 

You should be able to create that account after booting into Safe Mode.

If you don't know how to boot into Safe Mode, then you need to tell us which OS version you are running, as the procedures varies by OS.


Good Luck

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I am a volunteer and I do not work for, nor do I represent, HP.
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Please click "Accept As Solution" on the post that solves your issue to help others find the solution.
Please click the Thumbs-Up symbol on the left of the Reply button to say thanks fopr my help.
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I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks for the welcome.  
 I am using Windows 10.   

HP Recommended

OK, thanks for the info.

 

Here's how to get into safe mode in Win10:  Safe Mode - Start Windows 10 in - Windows 10 Forums

 

========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.
========================================================================



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks.  Can you send me steps to follow in pm once I get to safe mode?  Not sure how to setup admin.  account from there OR do I have to do a factory reset?

HP Recommended

Sorry, I don't use PM for support requests.

 

Your best option is to either view the steps on another PC or print them off.

 

Good Luck

========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.
========================================================================



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I understand.. what I meant was what were the steps to take after I go into safemode??  How do I set up admin. account once I am in safe mode.   🙂

HP Recommended

OK, understand ...

 

Here are some instructions:  http://www.eightforums.com/user-accounts-family-safety/47747-deleted-admin-account-win-8-1-update-ho...

 

Good Luck

========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.
========================================================================



I am a volunteer and I do not work for, nor represent, HP
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