• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

i TURNED ON MY LAPTOP AND GOT A MESSAGE SAYING THERE WAS NO BOOT FOUND.  i FOLLOWED THE STEPS AND DID A HARD DRIVE TEST TO THESE RESULTS

 

SMART CHECK - PASSED

SHORT DST - FAILED

 

FAILURE ID ME6022-7G26G1-MFPV6K-60V403

PRODUCT ID - J9H22UA#ABA

2 REPLIES 2
HP Recommended

Hi,

The failure means the hard drive has failed the short test and needs to be replaced.

So you will need a 2.5" Hard drive from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-BarraCuda-2-5-Inch-Internal-ST1000LM048/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

 

On page 45 of the service manual, you can see the steps to replace the drive. You will need to reinstall the OS on the drive.

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Hi  David good day, 

 

I have a similar issue with my laptop  " no booteable device, insert boot disk and press  any key"

 

hoping you can help me with the below Failure ID: MBSLXQ-7T79HQ-MFPWMF-60UM03

 

apreciate the assistance.

 

E. Negrete

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.