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‎05-14-2025 11:34 AM

HP Recommended
Product: HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

I don’t know how to fix the problem. I have a HP ENVYx36 14 inch 2 in 1 PC 14-es0000 IDS Base model and I have no NETWORK DRIVERS. I have tried to download the drivers from HP and I have had no luck. WHAT DO I DO NOW? The Laptop to no more that a door stop. JNW

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1 REPLY 1

‎05-14-2025 12:22 PM

HP Recommended

If the Wi-Fi adapter needs a driver, there will be a device listed in the device manager labeled as a Network Controller.

 

Find that device and post the hardware ID for it so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

 

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