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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebook Operating System and Recovery
- NVME Drive visible in BIOS but WIN 11 Installer cannot find ...

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09-22-2022 07:26 PM
I tap escape to access the recovery list and boot from USB with no problem, when I go to custom selection in the windows 11 wizard, it does not recognize any drives being present. It seems to depend on an Intel UEFI to boot into windows 10 currently within the boot list in the BIOS. Not sure what to try, the setting in the BIOS is enabled to have the drive visible.
09-22-2022 07:55 PM
If your notebook has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on notebooks with the Intel 11th gen core processors...
See the info at the link below.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe
There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
You will probably have the same issue. Download and install the free 7-zip file utility from the link below.
The 1st file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.
Then you can install the drivers and available software from the support page.